In this new environment, organisations that thrive are those who cultivate a culture of open feedback, mentoring, and empowering people. Being a kind leader is the next step in people-led leadership and is quickly being seen as essential to success.
Why Kindness Matters and How to Cultivate it
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Already, some leaders ARE managing to build their profit line AND lead with kindness. Some are managing to place their people first AND please their stakeholders year on year. For some, being a kind leader is essential to success.
Kind leadership brings in all the different elements of authenticity, transparency, warmth, building trust, and empowering people. So when we talk about kindness, what we really mean is including a little of each of these different subsections of being a good leader in your day to day approach and intent.
Outside of the business world, there are people like Jacinda Ardern, the New Zealand prime minister, who exudes warmth, kindness, and compassion, and is steadily becoming one of the most iconic and respected leaders of our time.
But if leaders assume that everybody wants to be the best they can be at their job, then the best way to show kindness is by being honest when someone is not on the right path. To get the best out of people, leaders often need to coach, slightly pull, or mentor people, but they can do this with kindness and sincerity.
Kindness empowers people to lead with positivity, purpose, and an open-mindedness that embraces new ideas. A lot of this comes down to trust. If leaders show kindness, they accelerate trust and in turn create happier, more empowered employees, who will be inspired to deliver better results.
A monthly subscription box with a positive theme! Great gifts and fun stuff to create a kindness ripple across all generations. Choose from a kindness giftables box for women/teens or a kindness-in-action box for kids/families/teachers.
The *TAKE ACTION BOX* subscription is a full box that is ready to go make a difference! Each box contains a monthly Kindness Activity Kit with all the materials needed to do the suggested acts of kindness, a kindness theme t-shirt or gift, the monthly charity of focus materials, a printable monthly Kindness Calendar, and a printable Party with a Purpose Planner, Subscribers LOVE our custom t-shirts each month which are soft-blend, unisex and locally printed, so we tend to those regularly.
The Cultivate Kindness Box subscription is a full size box focused on inspiring kindness and joy in the world! Each month the box is filled with a kindness theme t-shirt and/or 3-5 specially curated gifts just for our subscribers. Order the box as an uplifting treat for yourself or send to friends and family as a big hug from you each month! We partner with the most amazing small businesses who share our kindness mission and are also making a difference in the world.
Woodland 1st-grade teacher Laura Rainwater said that putting kindness first has had a very positive impact on her students. She said that one of her favorite parts of the school year is when all of the students in the school wear their Kindness Matters T-shirts, which were purchased after students wrote letters to local businesses for donations.
A foundational aspect of organisational culture that is rare, extremely valuable, and currently under-priced is kindness. It is a commodity with the power to change outcomes for both banks and their customers. Kindness is a virtue that illustrates an organisation is responsive, empathetic and constructive. Kindness signals willingness to achieve more and create more value by focusing on what matters to every stakeholder.
At a time of disruption and uncertainty, there is a powerful argument for kindness to take its place in the global economy. It has a role to play in the way that banks and financial institutions conduct their business. Kindness is not a sign of weakness, it is a mark of strength and confidence. It has both moral and commercial dimensions, a lever for achieving competitive advantage. There is a strategic business case for making kindness a key organisational behaviour. When you are kind and supportive, you make a difference beyond a purely transactional relationship. It helps to set you apart from those operating purely for profit.
When you are kind, people remember, and remember you. Acting with kindness promotes inclusivity and consideration within communities and organisations. It encourages more collaborative and productive ways of working. It demonstrates to stakeholders and customers that your business is more than profit-driven.
Embracing non-financial values, including climate responsibility, have captured public attention. But this has not been without controversy. These ideas are a force for good, but have also been hijacked and abused. Investors, regulators and activists are savvy; token gestures and platitudes are quickly spotted. Genuine, authentic kindness, and its application in their operations could guide banks through a process of gradual change to arrive at what society, stakeholders, regulators and customers deem most important.
Regulators are watching. Banks are responding, and kindness is a demonstration that they are more predisposed to doing the right thing. If banks can show that they are willing to work for the greater good, they have an opportunity to change the attitudes of those who make the rules. In return, they might be more predisposed to making the regulations fit for purpose as opposed to strict and restrictive.
Banks are a human business. Many are using technology and AI to improve efficiency and delivery. Technological solutions are proving useful in allowing banks to be more transparent in their activities, creating personalised communication channels and opportunities to build back trust. But people are at the heart of what banks do. The impact employees at every level can deliver to clients with thoughtfulness and kindness will enable them to win, and continue to win into the future.
Operating with kindness and compassion is a significant asset in banks' competitive arsenal. They can boost any bank's value proposition, and act as a catalyst for better values and better performance. Banks that bring kindness to their activities achieve positive results by adopting more ethical, empathetic and moral principles to their operations, while still operating to the same high performance and revenue focused standards as they always have. The market will find the right price for kindness, and there is always room for more.
We offer a humble suggestion: Kindness. This past year, most management advice has focused on how to sustain productivity during the pandemic, yet the power of kindness has been largely overlooked. Practicing kindness by giving compliments and recognition has the power to transform our remote workplace.
A commitment to be kind can bring many important benefits. First, and perhaps most obviously, practicing kindness will be immensely helpful to our colleagues. Being recognized at work helps reduce employee burnout and absenteeism, and improves employee well-being, Gallup finds year after year in its surveys of U.S. workers. Receiving a compliment, words of recognition, and praise can help individuals feel more fulfilled, boost their self-esteem, improve their self-evaluations, and trigger positive emotions, decades of research have shown. These positive downstream consequences of compliments make intuitive sense: Praise aligns with our naturally positive view of ourselves, confirming our self-worth.
How can leaders promote kindness in the remote workplace? First, they can lead by example. People are naturally sensitive to the behaviors of high-status team members. By giving compliments and praising their employees, leaders are likely to motivate team members to copy their behavior and create norms of kindness in teams.
The power of kindness can mitigate the ill effects of our increasingly online social world. It is an essential leadership skill that can cascade through people, changing the culture of the workplace along the way.
Cultivating kindness is not the first thing that springs to mind when you think of someone setting and achieving goals, is it? Things like finance or wellness are the more obvious choices for goal setters. But this isn't your average goal-setting community, and the women here (you!) care a whole lot about moving with intention and kindness throughout their days.
Over the years, we've shared action step ideas for many different types of goals, but never for kindness goals. If cultivating kindness, or adding more intentional kindness to your life, is a goal you're working on, here are some of our favorite monthly, weekly, and daily suggestions to add to your PowerSheets Tending List! Remember, these are simply suggestions to help get your wheels turning - we welcome any additional suggestions in the comments!
Happy new year to all! New beginnings and new opportunities abound and I believe it is the perfect time to examine whatever matters to you. For most of my adult years, what has taken up my time, energy and effort is trying to help to make the workplace just a bit more enjoyable and fulfilling. As the former 8th grade Chair of the Welcoming Committee at Kilmer Junior High School in Vienna, Virginia, I have tried to encourage, at a bare minimum, a professional, courteous and collaborative environment whether it be at a PTA meeting, law school student law office or work space. The work environment matters to me. I believe people should be able to move through life without unnecessary burdens such as bullying, inequity, shame and ridicule. I believe caring and kind people can succeed. With that in mind, I decided to look into the research of respected organizational psychologist Adam Grant. Adam is well-known for his popular podcast, WorkLife with Adam Grant, as well as his books including Give and Take and Think Again.
The material in this blog does not reflect on any matters University of Colorado Ombuds have handled or are currently handling. This information should not be construed as legal, medical or psychological advice; readers should consult their own professionals for advice.Any views or opinions represented in this blog belong solely to the author of each post and do not represent those of the University of Colorado, other CU Ombuds or any other entity with which the authors are affiliated personally or professionally.Views and opinions are not intended to malign any religion, ethnic group, club, organization, company, or individual.All content provided on this blog is for informational purposes only. The authors of this blog make no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. 2ff7e9595c
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